SKILLS DEVELOPMENT
Contact Person: Liezel Rankwana
Contact Number: 041 581 5223
Email: kstuurman@mandelametro.gov.za
Address: NMBM Training Centre (Walmer), Corner of Eighth Avenue and Main Road, Walmer, Port Elizabeth
The Human Resource Transformation Services Directorate is responsible for Skills Development and Employment Equity.
The Skills Development Division has a dual function, offering external services to the community and internal services to our employees.
Services We Offer
· External services
On offer to the community are learnerships, graduate development programmes, internships, etc. To apply: Application forms can be obtained and delivered to the Skills Development Administration Clerk, on the 9th floor, Fidelity House, Govan Mbeki Street (Next to City Treasurer) or contact Joyce Marwana at 041 506 3413.
· Internal services
On offer to employee’s are skills programmes, learnerships, bursaries, etc.
The Skills programmes offered to employee’s are Basic skills, Computer skills, Customer Services skills, Communication skills, General courses, Human Resources & Labour Relations Training, Management & Supervisory Skills and Safety skills.
Various course are offered at Municipal Training Centre’s.
Skills programmes are offered at the NMBM Training Centre (Walmer).
Basic Skills
• Basic Municipal Business Principles
• Life Skills
• Automatic Teller Machines
• Citizenship
Computer Skills
• Getting to Know your Computer Using Windows
• Word processing (Ms Word)
• Spreadsheets (Ms Excel)
• Presentations (Ms PowerPoint)
Customer Service Skills
• Quality Customer Service
• Telephone Skills
Communication Skills
• Report Writing (Incident)
• Report Writing (Formal)
• Conversational IsiXhosa
General Courses
• Management Programme
• Peace officers
• ABET (Literacy and Numeracy)
Human Resources & Labour Relations Training
• Industrial Relations
• Grievance and Disciplinary Process
• How to Conduct a Disciplinary Hearing
Management & Supervisory Skills
• First-Level Supervision
• Modern Supervision
• Conflict Management
• Time Management
Safety Skills
• Armed Robbery Survival
• Job Safety
Learnership programme
What is a learnership programme?
A learnership programme combines structured learning and workplace experience, which leads to the achievement of a qualification registered on the National Qualifications Framework (NQF). A learnership is a process that leads to the achievement of a qualification. A learnership combines structured learning and workplace experience.
A learnership programme is regulated through a learnership agreement, which is a tri-partite agreement between the employer, learner and training provider.
A number of learnership programmes are available and listed on the South African Qualifications Authority (SAQA) website.
How do I participate?
Submit a detailed CV, certified copy of your ID, and a copy of your Grade 12 Certificate to the HR Transformation Services office in order for us to register your details on the NMBM database.
Your CV should have a cover page indicating which learnerships you interested in and its to be delivered to the Skills Development Administration Clerk, ninth floor, Fidelity House, Govan Mbeki Avenue (next to City Treasurer).
Please note: there is no guarantee of placement on a learnership. Registration is for database purposes only, not for employment.
Internships
What is an internship programme?
An internship offers a work-related learning experience for individuals who wish to develop hands-on work experience in a specific occupational field. Most internships are temporary assignments that last from approximately three months up to one year.
How do I participate?
If you are an intern requiring in-service training, hand in your detailed CV, academic record, certified copy of your ID, and a letter from your institution stating that you are currently a student who requires workplace training, as well as the duration of the experience needed.
Also attach a covering letter to your CV requesting an internship and deliver it to the Skills Development Administration Clerk, ninth floor, Fidelity House, Govan Mbeki Street (next to City Treasurer).
Please note: there is no guarantee of placement on a internship. Registration is for database purposes only, not for employment.
Graduate Development
If you are an unemployed graduate seeking workplace experience, complete an application form in order for us to register your details on the NMBM database.
Application forms can be obtained from and delivered to the Skills Development Administration Clerk, ninth floor, Fidelity House, Govan Mbeki Avenue (next to City Treasurer).
Please note: there is no guarantee of placement in the graduate programme. Registration is for database purposes only, not for employment.
About the LGSETA
Nomination procedure to attend training at the NMBM Training Centre (Walmer) (Internal employees only)
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Identify the training need
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Study the NMBM Training Centre course brochure and timetable
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Identify the appropriate training intervention
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Discuss with supervisor and obtain approval to attend
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Complete the nomination form
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Submit nomination form to the NMBM Training Centre (Attention: Ms Liezel Rankwana via fax or email as on nomination form)
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Await confirmation of nomination
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Attend training
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Certification