Published: 17 Mar 2020, Resolved: 18 Mar 2020 RESOLVED

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COVID-19 SOUTH AFRICA - INFORMATION 

Emergency Hotline: 0800 029 999

WhatsApp Support Line: 0600-123456

Global Map of Covid-19 infections
Credit: Johns Hopkins University

Published: 12 Mar 2020, Resolved: 15 Mar 2020 RESOLVED

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PLANNED POWER OUTAGE:

Date: Saturday, 14 March 2020 (Weather permitting)

Time: 09:00 - 13:00

AFFECTED AREAS:

Carnation avenue, Part of Cassia Drive, Up to and including Cassia Place, Sunridge Park

Please treat all installations as "Live".

Published: 09 Mar 2020, Resolved: 10 Mar 2020 RESOLVED

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STAGE 1 loadshedding will be implemented at 09H00.

Stage 1 schedule for today:

• 09H00-10H30: Group 13
• 10H00-12H30: Group 14
• 12H00-14H30: Group 15
• 14H00-16H30: Group 16
• 16H00-18H30: Group 17
• 18H00-20H30: Group 18
• 20H00-22H30: Group 19
• 22H00-00H30: Group 1

Published: 06 Mar 2020, Resolved: 09 Mar 2020 RESOLVED

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The new Budget & Treasury Customer Care office, situated in the Motherwell Licensing Centre (Thusong), has been open to the public since 3 February 2020.

The following services are offered:

- Assistance to the Poor (ATTP) application & queries
- Arrangements to repay arrears in terms of the Debt Collection policy
- IVR (automated telephone system) registration
- Water Rebate applications
- Estate Late project
- Free transfer of property for surviving ATTP beneficiaries
- Rates rebate applications:
- Sporting body rates rebate applications
- Public benefit organisation rebates/Non-profit organisations
- Agricultural rates
- Pensioners/Disability
- Property valuation certificates
- Copies of municipal statements
- Address changes
- Account balance enquiries

No payments/ cash will be accepted at first, as the vault is still under construction, it is anticipated that construction will be finalised within the next two months.

Published: 02 Mar 2020, Resolved: 06 Mar 2020 RESOLVED

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Please note:
NEW load-shedding GROUPS and SCHEDULES implemented. Please click on the Load-Shedding quick link.