Bay Traffic Department first to get state-of-the-art machines in the Eastern Cape
Published: August 01, 2024<< BACK TO NEWS
The launch of state-of-the-art Smart Enrolment Units at the Traffic Department in Motherwell is a first in the Eastern Cape and will save customers time and money.
This is the commitment made by the Nelson Mandela Bay Municipality at
the historic launch of a pilot project, implemented by the Road Traffic
Management Corporation in collaboration with the municipality.
Mayoral Committee Member for Safety and Security, Cllr Stag Mitchell
said the roll out of the new machines is a continuation of efforts by the
Traffic Department to eradicate long queues and make it more pleasant for
consumers to get helped.
"Residents will now be able to pay with debit cards, capture ID photos
and have their eyes tested in one go.
"Over the last five years, the Head of Traffic and Licensing, Warren
Prins and his team have worked hard to improve efficiency at our traffic
department by introducing the online booking system, regular communication with
consumers and getting this very department (Motherwell DTLC) up and running.
"We often receive compliments regarding our services and the many
complaints in local newspapers have dried up. It is definitely a good sign that
we are moving in the right direction.
"The new SEU machines will further improve our efficiency by drastically
reducing the time needed for a transaction to be successfully concluded.
"At this stage a transaction will not take longer then fifteen minutes
on the new machines and might even be quicker when our staff get used to the
machines.
"It will also completely eradicate the need for identity photos and
large amounts of cash to be brought to the traffic department,” MMC Mitchell
said.
The Korsten and Kariega Traffic Departments are next in line for SEUs.
Neelesh Badasie, from the Road Traffic Management Corporation, said the
intention is to completely replace the Live Enrolment Units, currently in use,
to improve greater efficiency.
"While the LEU machine was a standalone machine, resulting in customers
going from one queue to another, the SEU machines will be able to handle all
transactions necessary to produce a driver’s license card.
"Clients will save money as they will not need ID photos any longer and
spent less time to access services. The Traffic Departments will also save
money in printing cost, time and other consumables,” Badasie said.
Ends
Issued on behalf of the Nelson Mandela Bay Municipality by Media
Management Officer Kupido Baron (082 780 2726 / 041 506 1500 /
kbaron@mandelametro.gov.za).
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