| Dam | Capacity (when full) | Current Level (%) | Dead Storage (%) | Available (%) | Available (Ml) |
|---|---|---|---|---|---|
| Churchill | 35,240 Megalitres | 100 % | 7.5 % | 92.5 % | 32,597 Megalitres |
| Impofu | 105,757 Megalitres | 100 % | 16.5 % | 83.5 % | 88,307 Megalitres |
| Loerie | 3,026 Megalitres | 100 % | 19 % | 81 % | 2,451 Megalitres |
| Kouga | 125,910 Megalitres | 100 % | 3.3 % | 96.7 % | 121,755 Megalitres |
| Groendal | 11,638 Megalitres | 100 % | 4.2 % | 95.8 % | 11,149 Megalitres |
| Combined | 281,571 Megalitres | 100.00 % | 8.99 % | 91.01 % | 256,259 Megalitres |
SWITCHBOARD
- 041 506 1911
CITY MANAGER
- 041 506 3208
- Email the City Manager
EXECUTIVE MAYOR
- 041 506 3267/8
- Email the Mayor
ACCESS TO INFORMATION
- Download manual and application form
- View the process
NEWSLETTER SUBSCRIPTION
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ANTI-FRAUD & CORRUPTION HOTLINE:
Local - Municipal
- 041 506 5522
- Email Local Hotline
ANTI-FRAUD & CORRUPTION HOTLINE:
National
- 0800 701 701
- Email National Hotline
UPDATE ON POWER OUTAGES ACROSS THE METRO
Friday, 08 May 2026
The Nelson Mandela Bay Municipality would like to assure residents that all available technical teams are working tirelessly to attend to the ongoing power outages affecting various communities across the Metro. Teams remain on site, assessing faults and working around the clock to restore electricity as soon as it is safe to do so.
We understand the frustration, discomfort, and difficulties that residents are experiencing without power, especially during these challenging conditions. Please know that every effort is being made to restore services as quickly as possible, while ensuring the safety of both residents and municipal teams on the ground.
The Municipality thanks residents for their patience, understanding, and cooperation during this time. Further updates will be communicated as more information becomes available.
For updates, visit the following platforms:
Official Municipal Platforms
* Municipal Website: https://www.nelsonmandelabay.gov.za
* Facebook: Nelson Mandela Bay Municipality
* X (Twitter): @NMBmunicipality
* Instagram: @nelsonmandelabaymunicipality
* LinkedIn: Nelson Mandela Bay Municipality
Contact details:
* 041 585 1555 (NMBM Emergency Response Number)
* 079 490 0480 (NMBM Safety and Security WhatsApp number)
* 10111 SAPS
* 041 506 5595 (NMBM Electricity and Energy)
Additional updates:
SALGA
https://www.facebook.com/share/18EwMjCjQ1/?mibextid=wwXIfr
SAWS
https://www.facebook.com/share/1GUHEdkERo/?mibextid=wwXIfr
Eastern Cape COGTA
https://www.facebook.com/share/1Daq8NWWhM/?mibextid=wwXIfr
Eastern Cape Office of the Premier
https://www.facebook.com/share/1CRc6cegDV/?mibextid=wwXIfr
Thank you for your continued patience and cooperation.
NMBM CUSTOMER CARE CENTRES NOTICE | 08 May 2026 | 10:34
Nelson Mandela Bay Municipality’s Budget and Treasury Directorate wishes to inform residents that all Customer Care Centres are open to the public.
Residents can also make use of convenient alternative payment methods that allow you to pay your municipal account.
Affected Centres (Open)
* Cleary Park Customer Care Centre
* Motherwell Customer Care Centre
* Uitenhage Customer Care Centre
* KwaNobuhle Customer Care Centre
* Despatch Customer Care Centre
* Korsten Customer Care Centre
* Walmer Customer Care Centre
* KwaMagxaki Customer Care Centre
* Mfanasekhaya Gqobose Building Counters (ETB: City Treasurer)
* ATTP Counters – Mfanasekhaya Gqobose Building
* Accounts Call Centre – 0800 20 5050
Alternative Ways to Pay Your Municipal Account
Residents are encouraged to continue making payments using the following channels:
* IVR (Pay-by-Phone) – register via the municipal website: NMBM Official Website
* Internet banking (EFT) – use “NMBM” as your beneficiary
* Banking apps – add “NMBM” as a beneficiary
* ATM payments – select NMBM as beneficiary
* Unipay outlets (Pick n Pay, SPAR, Boxer, Woolworths, PEP, Ackermans)
* ABSA Bank branches (Current Account: 40-7953-3842 | Branch Code: 632005)
* Debit order / stop order facilities
* Munilek Building
* Sidwell Traffic Department
* Debit/credit card payments at any open customer care centre (limit: R8 000 per transaction)
Residents with account-related queries can email the Customer Care Centre at:
?? customercare@mandelametro.gov.za
We urge residents to avoid unnecessary travel while weather conditions remain dangerous and thank you for your cooperation, patience and understanding during this time.
For updates, visit the following platforms:
Official Municipal Platforms
* Municipal Website: Nelson Mandela Bay Municipality Website
* Facebook: Nelson Mandela Bay Municipality Facebook
* X (Twitter): @NMBmunicipality
* Instagram: @nelsonmandelabaymunicipality
* LinkedIn: Nelson Mandela Bay Municipality LinkedIn
Contact details:
* 041 585 1555 (NMBM Emergency Response Number)
* 079 490 0480 (NMBM Safety and Security WhatsApp number)
* 10111 SAPS
* 041 506 5595 (NMBM Electricity and Energy)
SALGA
SALGA Facebook Post
SAWS
SAWS Facebook Post
EASTERN CAPE COGTA
Eastern Cape COGTA Facebook Post
EASTERN CAPE OFFICE OF THE PREMIER
Eastern Cape Office of the Premier Facebook Post
POWER OUTAGE – TEMBANI CROCKETS HOPE SUBSTATION
Thursday, 07 May 2026
The Nelson Mandela Bay Municipality would like to inform residents that a power outage has occurred at the Tembani Crockets Hope Substation following the tripping of a 6.6kV circuit breaker.
AFFECTED AREAS:
* Murray Park (MPK)
* Crockets Hope (TCR)
* Surrounding areas
RESTORATION UPDATE:
Technical teams are currently attending to the fault. Unfortunately, there is no estimated time for the restoration of power at this stage.
Further updates will be communicated as more information becomes available.
We apologise for the inconvenience and thank residents for their patience and cooperation.
POWER OUTAGE – TEMBANI DE STADES SUBSTATION
Thursday, 07 May 2026
The Nelson Mandela Bay Municipality would like to inform residents that a power outage has occurred at the Tembani De Stades Substation following the tripping of a 6.6kV circuit breaker.
AFFECTED AREAS:
* De Stades area
* Surrounding areas
RESTORATION UPDATE:
Technical teams are currently attending to the fault. Unfortunately, there is no estimated time for the restoration of power at this stage.
Further updates will be communicated as more information becomes available.
We apologise for the inconvenience and thank residents for their patience and cooperation.
POWER OUTAGE – ALOES SUBSTATION
Tuesday, 05 May 2026
The Nelson Mandela Bay Municipality would like to inform residents that a power outage has occurred at the Aloes Substation following the tripping of the 11kV circuit breaker.
AFFECTED AREAS:
* Overhead lines: Dumbrody (DUM) and Motherwell North of Aloes (MWA).
RESTORATION UPDATE:
Technical teams are currently attending to the fault. Unfortunately, there is no estimated time for the restoration of power at this stage.
Further updates will be communicated as more information becomes available.
We apologise for the inconvenience and thank residents for their patience and cooperation.
WATER SUPPLY INTERRUPTION NOTICE – KWANOBUHLE RESERVIOR 3 ZONE
24 April 2026
Residents in the KwaNobuhle Reservoir 3 zone are currently experiencing water disruptions due to a mechanical fault. This occurred after routine cleaning of the Southern Side strainer, where a valve extension came off and could not be reopened.
What’s being done?
Repair work will begin this morning as soon as possible. Our teams are prioritising this to restore water supply as quickly as possible.
Water Relief Measures
Water tankers were dispatched yesterday and will be dispatched again this morning. They will continue to roam affected areas to assist residents in the meantime.
We sincerely apologise for the inconvenience and thank you for your patience and understanding.
WATER DISRUPTION - KWANOBUHLE
16 April 2026
The NMBM wishes to advise residents that teams have effectively affected repairs on a burst experienced on the pipeline that flows from Loerie Dam.
This affects residents in Kwanobuhle 3.
Water trucks will be despatched to alleviate water outages to affected residents
However we can confirm that no disruptions are predicted in terms of water supply for the Ironman
POWER OUTAGE – CADLES SUBSTATION
Thursday, 16 April 2026
The Nelson Mandela Bay Municipality would like to inform residents that a power outage has occurred at the Cadles Substation (Transformer T2) following the tripping of the 11kV circuit breaker.
Affected Areas:
* Cadles and surrounding areas
* Sidwell
* Ferguson
Restoration Update:
Technical teams are currently attending to the fault. Unfortunately, there is no estimated time for the restoration of power at this stage.
Further updates will be communicated as more information becomes available.
We apologise for the inconvenience and thank residents for their patience and cooperation.
POWER OUTAGE – GOVAN MBEKI SUBSTATION
Tuesday, 14 April 2026
The Nelson Mandela Bay Municipality would like to inform residents that a power outage has occurred at the Govan Mbeki Substation. The outage is due to a faulty transformer at pole structure GMB3#30, which has been isolated for repairs.
Affected Area:
* Zinyoka and surrounding areas
Restoration Update:
Technical teams are currently attending to the fault. Unfortunately, there is no estimated time for the restoration of power at this stage.
Further updates will be communicated as more information becomes available.
We apologise for the inconvenience and thank residents for their patience and cooperation.
Notice is hereby given that the Nelson Mandela Bay Municipality has, in terms of Section 5 of the Local Government: Municipal Property Rates Act, reviewed its Property Rates Policy. On Tuesday, 31 March 2026, the Council of the Nelson Mandela Bay Municipality noted the reviewed Property Rates Policy for the 2026/27 financial year.
The Nelson Mandela Bay Municipality invites communities, stakeholders and all interested parties to comment on the said document, which is available for inspection in all municipal libraries, Customer Care Centres, as well as at the IDP Office, ground floor, Noninzi Luzipho Building, cnr John Kani Road (previously known as Whites Road) and Baakens Street, Port Elizabeth, or click here to view the draft policy document online.
Comments on the reviewed Property Rates Policy for the 2026/2027 financial year may be hand delivered to the IDP office, which is situated in the Noninzi Luzipho Building, cnr of John Kani Road (Previously known as Whites Road) and Baakens Street, Port Elizabeth or emailed to idpoffice@mandelametro.gov.za.
All comments must be submitted by no later than Friday, 8 May 2026.
For further information regarding the public participation process:
Email - idpoffice@mandelametro.gov.za