041 506 1911
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- 041 506 3267/8
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ANTI-FRAUD & CORRUPTION HOTLINE:
Local - Municipal
- 041 506 5522
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ANTI-FRAUD & CORRUPTION HOTLINE:
National
- 0800 701 701
- Email National Hotline
UPDATE ON PARTS OF THE CITY EXPERIENCING DISRUPTIONS DUE TO DEPLETED STORAGE LEVEL AT EMERALD RESERVOIR - April 14, 2021
The City would like to update residents on the water disruptions some areas are experiencing. We are still currently unable to supply water to a large area of the Metro due to the depleted storage level at Emerald Hill Reservoir.
Last night's fault at the Churchill Water Treatment Works has since been repaired at 16H00 on 13 April 2021, however the system has failed to recover and Emeraldhill reservoir and is currently at 1,3%.
With day peak demand and draw off, the system is not likely to recover today. The system is vulnerable due to the ongoing drought and water production deficit and therefore we are not able to provide 100% assurance that water will be restored sooner.
At this stage, no time frames are available and the water provision continuity plan will be through water trucks.
Areas that will be experiencing water disruptions / low pressure are currently:
1. Walmer 1st to 6th Avenue
2. Walmer Township, Gqeberha
3. Glen Hurd
4. Newton Park
5. Schauderville
6. Mangold Park
7. Greenacres
8. Perridgevale
9. Adcockvale
10. Parsons Hill
11. Glendinningvale
12. Mill Park
13. Linkside
14. Mount Croix
15. Greenacres Hospital
16. St George's Hospital
17. Richmond Hill
18. High lying areas of Central
19. Miramar
20. Greenshields Park
21. Walmer Heights
Water trucks have been deployed to the locations below. Kindly note that the trucks may leave to fill up however, they will return to these locations. More locations will be added during the course of the day.
1. Builders Warehouse, Walmer heights
2. Greenacres Hospital
Residents are urged to reduce consumption and only use water for essential purposes
PLANNED ELECTRICITY SHUTDOWN
Reason: Maintenance / Repair to fibre
Date: Sunday, 18 April 2021 (alternatively 25 April 2021)
Where: Ditchling / Malabar / Kragga Kamma 66kV overhead line
Time: 08H00 - 17H00
All areas fed from Ditchling substation will be affected:
Section of Malabar
Section of Gelvandale
Section of Helenvale
Buffelsfontein Rd
Charlo
Circular Drive
Fairview
Greenshields Park
Walmer
17th Ave, Walmer
Section of Mangold Park
Mount Pleasant
Overbaakens
Springfield
Walmer Downs
William Moffet
Section of Linton Grange
Section of Fernglen
Cotswold
Sunridge Park
Framesby
Westering
If you are struggling to access your favourite read on our e-library (http://nmbm.overdrive.com), we identified the technical issue and can fix the problem. Kindly send your e-library card numbers to ksiwa@mandelametro.gov.za or send a WhatsApp message to 0713040394 for assistance.
SUSPENSION OF E-NEWSPAPER AND E-MAGAZINE SERVICES
The NMBM Library services regret to inform its NMBM community that its e-newspaper and e-magazine service is suspended with immediate effect until further notice due to technical and administrative challenges. The Library service is doing its best to restore normal services. We are hoping to have resolved our challenges within a month.
However, our users may still access the e-book and audiobook service (Overdrive) by going through the municipal website or via downloading the Libby app.
To register for e-books and audiobooks send an email tolibraryadmin@mandelametro.gov.za
We sincerely apologise for any inconvenience caused.
Deputy Director – NMBM Libraries
Mrs. Bongiwe Chigumbu
LOADSHEDDING:
Stage 2 loadshedding implemented from 21H00.
21H00 - 22H30 : Groups 12, 17
22H00 - 00H30: Groups 13, 18
00H00 - 02H30: Groups 14, 19
02H00 - 04H30: Groups 15, 1
04H00 - 05H30: Groups 16, 2
FAULT AT CHURCHILL WATER TREATMENT MAY CAUSE DISRUPTIONS IN PARTS OF THE CITY
The City is currently experiencing difficulties supplying water to certain storage reservoirs due to a fault at the Churchill Water Treatment Works.
This places the system at risk as storage conditions remain low due to the ongoing drought. Contractors are currently on site assessing requirements to execute repairs.
Areas that could experience low pressure or disruptions include:
1. Parts of Walmer
2. Walmer Downs
3. Mangold Park
4. Glen Hurd
5. Newton Park
6. Greenacres
7. Parts of Cotsworld
8. Parts of Schauderville
9. Linkside
10. Mill Park
11. Parts of Central
12.Mount Croix
13. Perridgevale
14. Deal party
15. North End
16. Sydenham
The situation will be monitored and water tankers will be made available if reservoir storage levels deplete. Their positions will be communicated throughout social media and can also be enquired from 0800205050.
Consumers are requested to use water sparingly and not to stockpile as this will accelerate the depletion of storage.
PLANNED ELECTRICITY OUTAGE
Date: Thursday, 8 April 2021 (Weather permitting)
Time: 09:00 - 16:00
Affected Areas: Schoenmakerskop - DSK line
Please treat all installations as 'LIVE'
REFUSE COLLECTION DURING EASTER WEEKEND
We would like to alert residents that waste will still be collected on the allocated days of collection on Good Friday, 2 April, and Easter Monday, 5 April 2021.
Please refrain from leaving garbage bags on the side of the road if it is not the allocated day for collection.
Have a blessed Easter Weekend!
PARTS OF THE CITY EXPERIENCING INTERMITTENT WATER DISRUPTIONS DUE TO LOW RESERVOIR LEVELS
Water disruptions are being experienced in the City due to a deficit of water in the water network system. Our bulk reservoirs are running critically low and the demand is outstripping the supply.
The following suburbs are experiencing intermittent water supply or low pressure:
1.Kabega Park
2.Hunters Retreat
3.Linton Grange
4.Rowallan Park
5.Parsons ridge
6.Parsonsvlei
7.Francis Evatt Park
8.Morningside
9.Baywest
10.Sherwood
11.Lorraine
12.Westering
13.Framesby
14.Sunridge Park
15.Malabar
16.Barcelona
17.Cotswold
We apologise for the inconvenience.