Published: 11 May 2026
CURRENT
POWER OUTAGE UPDATE – ALOES SUBSTATION
Monday, 11 May 2026
The Nelson Mandela Bay Municipality would like to inform residents that at the Aloes Substation, an 11kV circuit breaker has tripped, resulting in a power outage affecting the following areas:
AFFECTED AREAS:
* Kamvelihle
* Dumbrody (DUM) overhead line
* Surrounding areas
Technical teams are on site and busy with repair work to restore supply as safely and as quickly as possible.
We understand the inconvenience and frustration this outage may cause and sincerely thank affected residents and stakeholders for their patience and understanding during this time.
More information will be communicated as soon as it becomes available.
We apologise for the inconvenience caused.
Contact details:
* 041 585 1555 (NMBM Emergency Response Number)
* 079 490 0480 (NMBM Safety and Security WhatsApp number)
* 10111 SAPS
* 041 506 5595 (NMBM Electricity and Energy)
Your safety remains our top priority.
Published: 11 May 2026
CURRENT
UPDATE ON POWER OUTAGES ACROSS THE METRO
Friday, 08 May 2026
The Nelson Mandela Bay Municipality would like to assure residents that all available technical teams are working tirelessly to attend to the ongoing power outages affecting various communities across the Metro. Teams remain on site, assessing faults and working around the clock to restore electricity as soon as it is safe to do so.
We understand the frustration, discomfort, and difficulties that residents are experiencing without power, especially during these challenging conditions. Please know that every effort is being made to restore services as quickly as possible, while ensuring the safety of both residents and municipal teams on the ground.
The Municipality thanks residents for their patience, understanding, and cooperation during this time. Further updates will be communicated as more information becomes available.
For updates, visit the following platforms:
Official Municipal Platforms
* Municipal Website: https://www.nelsonmandelabay.gov.za
* Facebook: Nelson Mandela Bay Municipality
* X (Twitter): @NMBmunicipality
* Instagram: @nelsonmandelabaymunicipality
* LinkedIn: Nelson Mandela Bay Municipality
Contact details:
* 041 585 1555 (NMBM Emergency Response Number)
* 079 490 0480 (NMBM Safety and Security WhatsApp number)
* 10111 SAPS
* 041 506 5595 (NMBM Electricity and Energy)
Additional updates:
SALGA
https://www.facebook.com/share/18EwMjCjQ1/?mibextid=wwXIfr
SAWS
https://www.facebook.com/share/1GUHEdkERo/?mibextid=wwXIfr
Eastern Cape COGTA
https://www.facebook.com/share/1Daq8NWWhM/?mibextid=wwXIfr
Eastern Cape Office of the Premier
https://www.facebook.com/share/1CRc6cegDV/?mibextid=wwXIfr
Thank you for your continued patience and cooperation.
Published: 08 May 2026
CURRENT
UPDATE ON POWER OUTAGES ACROSS THE METRO
Friday, 08 May 2026
The Nelson Mandela Bay Municipality would like to assure residents that all available technical teams are working tirelessly to attend to the ongoing power outages affecting various communities across the Metro. Teams remain on site, assessing faults and working around the clock to restore electricity as soon as it is safe to do so.
We understand the frustration, discomfort, and difficulties that residents are experiencing without power, especially during these challenging conditions. Please know that every effort is being made to restore services as quickly as possible, while ensuring the safety of both residents and municipal teams on the ground.
The Municipality thanks residents for their patience, understanding, and cooperation during this time. Further updates will be communicated as more information becomes available.
For updates, visit the following platforms:
Official Municipal Platforms
* Municipal Website: https://www.nelsonmandelabay.gov.za
* Facebook: Nelson Mandela Bay Municipality
* X (Twitter): @NMBmunicipality
* Instagram: @nelsonmandelabaymunicipality
* LinkedIn: Nelson Mandela Bay Municipality
Contact details:
* 041 585 1555 (NMBM Emergency Response Number)
* 079 490 0480 (NMBM Safety and Security WhatsApp number)
* 10111 SAPS
* 041 506 5595 (NMBM Electricity and Energy)
Additional updates:
SALGA
https://www.facebook.com/share/18EwMjCjQ1/?mibextid=wwXIfr
SAWS
https://www.facebook.com/share/1GUHEdkERo/?mibextid=wwXIfr
Eastern Cape COGTA
https://www.facebook.com/share/1Daq8NWWhM/?mibextid=wwXIfr
Eastern Cape Office of the Premier
https://www.facebook.com/share/1CRc6cegDV/?mibextid=wwXIfr
Thank you for your continued patience and cooperation.
Published: 08 May 2026
CURRENT
NMBM CUSTOMER CARE CENTRES NOTICE | 08 May 2026 | 10:34
Nelson Mandela Bay Municipality’s Budget and Treasury Directorate wishes to inform residents that all Customer Care Centres are open to the public.
Residents can also make use of convenient alternative payment methods that allow you to pay your municipal account.
Affected Centres (Open)
* Cleary Park Customer Care Centre
* Motherwell Customer Care Centre
* Uitenhage Customer Care Centre
* KwaNobuhle Customer Care Centre
* Despatch Customer Care Centre
* Korsten Customer Care Centre
* Walmer Customer Care Centre
* KwaMagxaki Customer Care Centre
* Mfanasekhaya Gqobose Building Counters (ETB: City Treasurer)
* ATTP Counters – Mfanasekhaya Gqobose Building
* Accounts Call Centre – 0800 20 5050
Alternative Ways to Pay Your Municipal Account
Residents are encouraged to continue making payments using the following channels:
* IVR (Pay-by-Phone) – register via the municipal website: NMBM Official Website
* Internet banking (EFT) – use “NMBM” as your beneficiary
* Banking apps – add “NMBM” as a beneficiary
* ATM payments – select NMBM as beneficiary
* Unipay outlets (Pick n Pay, SPAR, Boxer, Woolworths, PEP, Ackermans)
* ABSA Bank branches (Current Account: 40-7953-3842 | Branch Code: 632005)
* Debit order / stop order facilities
* Munilek Building
* Sidwell Traffic Department
* Debit/credit card payments at any open customer care centre (limit: R8 000 per transaction)
Residents with account-related queries can email the Customer Care Centre at:
?? customercare@mandelametro.gov.za
We urge residents to avoid unnecessary travel while weather conditions remain dangerous and thank you for your cooperation, patience and understanding during this time.
For updates, visit the following platforms:
Official Municipal Platforms
* Municipal Website: Nelson Mandela Bay Municipality Website
* Facebook: Nelson Mandela Bay Municipality Facebook
* X (Twitter): @NMBmunicipality
* Instagram: @nelsonmandelabaymunicipality
* LinkedIn: Nelson Mandela Bay Municipality LinkedIn
Contact details:
* 041 585 1555 (NMBM Emergency Response Number)
* 079 490 0480 (NMBM Safety and Security WhatsApp number)
* 10111 SAPS
* 041 506 5595 (NMBM Electricity and Energy)
SALGA
SALGA Facebook Post
SAWS
SAWS Facebook Post
EASTERN CAPE COGTA
Eastern Cape COGTA Facebook Post
EASTERN CAPE OFFICE OF THE PREMIER
Eastern Cape Office of the Premier Facebook Post
Published: 07 May 2026,
Resolved: 11 May 2026 RESOLVED
POWER OUTAGE – TEMBANI CROCKETS HOPE SUBSTATION
Thursday, 07 May 2026
The Nelson Mandela Bay Municipality would like to inform residents that a power outage has occurred at the Tembani Crockets Hope Substation following the tripping of a 6.6kV circuit breaker.
AFFECTED AREAS:
* Murray Park (MPK)
* Crockets Hope (TCR)
* Surrounding areas
RESTORATION UPDATE:
Technical teams are currently attending to the fault. Unfortunately, there is no estimated time for the restoration of power at this stage.
Further updates will be communicated as more information becomes available.
We apologise for the inconvenience and thank residents for their patience and cooperation.
Published: 07 May 2026,
Resolved: 11 May 2026 RESOLVED
POWER OUTAGE – TEMBANI DE STADES SUBSTATION
Thursday, 07 May 2026
The Nelson Mandela Bay Municipality would like to inform residents that a power outage has occurred at the Tembani De Stades Substation following the tripping of a 6.6kV circuit breaker.
AFFECTED AREAS:
* De Stades area
* Surrounding areas
RESTORATION UPDATE:
Technical teams are currently attending to the fault. Unfortunately, there is no estimated time for the restoration of power at this stage.
Further updates will be communicated as more information becomes available.
We apologise for the inconvenience and thank residents for their patience and cooperation.
Published: 05 May 2026,
Resolved: 11 May 2026 RESOLVED
POWER OUTAGE – ALOES SUBSTATION
Tuesday, 05 May 2026
The Nelson Mandela Bay Municipality would like to inform residents that a power outage has occurred at the Aloes Substation following the tripping of the 11kV circuit breaker.
AFFECTED AREAS:
* Overhead lines: Dumbrody (DUM) and Motherwell North of Aloes (MWA).
RESTORATION UPDATE:
Technical teams are currently attending to the fault. Unfortunately, there is no estimated time for the restoration of power at this stage.
Further updates will be communicated as more information becomes available.
We apologise for the inconvenience and thank residents for their patience and cooperation.
Published: 04 May 2026,
Resolved: 11 May 2026 RESOLVED
ORANGE LEVEL 6 WARNING: DISRUPTIVE RAIN IN NELSON MANDELA BAY
The Nelson Mandela Bay Municipality (NMBM) Disaster Management Centre has received an urgent inclement weather alert from the South African Weather Service.
Valid from: 05 May 2026 at 10:00
Until: 07 May 2026 at 23:59
Heavy and persistent rainfall is expected, which may lead to flooding of roads, settlements, and low-lying areas, as well as possible damage to infrastructure and disruption of essential services.
Residents are urged to take the following precautions:
* Avoid flooded roads and low-lying areas, do not attempt to cross flowing water
* Remain alert and monitor weather updates regularly
* Move valuables to higher ground where possible
* Ensure proper drainage around homes to reduce water build-up
* Do not make indoor fires without proper ventilation, and keep flames away from high-risk structures
Stay informed via local radio stations and official NMBM communication platforms.
Emergency Contacts:
041 508 5566
041 508 5567
087 774 8167
Your safety is a priority. Please remain cautious and prepared during this period.
Published: 04 May 2026,
Resolved: 11 May 2026 RESOLVED
WEATHER WARNING FOR RESIDENTS
The South African Weather Service has issued a Yellow Level 2 warning for disruptive weather conditions.
Outlook: Tuesday – Wednesday, 5–6 May 2026
Residents should prepare for:
* Cold to cool temperatures with cloudy conditions
* Widespread rain across both the Eastern Cape and Western Cape
* Isolated to scattered thundershowers, particularly over central and eastern regions
What this means for you:
* Localised flooding of roads and low-lying areas is possible
* Travel disruptions and reduced visibility may occur
* Increased risk of power interruptions due to storms
* Outdoor activities may be affected
Residents are urged to:
* Drive with caution and avoid flooded roads
* Secure loose outdoor items
* Stay informed through official weather updates
* Take extra care, especially in vulnerable or low-lying areas
Further updates will be shared as conditions develop.
...SEE MORE RESOLVED ALERTS
