POWER & SERVICE DELIVERY UPDATE 
Wednesday, 13 May 2026

The Nelson Mandela Bay Municipality is currently responding to widespread service disruptions caused by the heavy rainfall and strong winds experienced across the Metro. Our teams are working under difficult conditions and remain committed to assisting affected communities as quickly and safely as possible.

The severe weather has resulted in:
* Flooding at sewerage pump stations
* Damage to homes in certain areas
* Damaged electricity poles and affected power cables

Electricity updates:
* Power supply to NU11 has been successfully restored
* Notsholo remains without electricity as teams continue fault-finding and repair work
* Technicians are currently on site in NU13
* A transformer fire in Mbayisa was attended to by Fire Fighters, however the area is still without electricity at this stage

We understand the frustration and hardship these outages and weather conditions are causing for residents and families. Please be assured that all reported electricity-related cases are receiving attention, and our teams continue to work around the clock to restore services where possible.

We sincerely thank residents for their patience, understanding, and cooperation during this challenging time. We also urge everyone to remain cautious and prioritise their safety.

Content details:
 Emergency Contact Numbers:
* 041 585 1555 – NMBM Emergency Response
* 079 490 0480 – NMBM Safety & Security WhatsApp
* 10111 – SAPS
* 041 506 5595 – NMBM Electricity & Energy

Your safety and wellbeing remain our highest priority.

POWER OUTAGE UPDATE – WALMER LOAD CENTRE
Wednesday, 13 May 2026

The Nelson Mandela Bay Municipality would like to inform residents that at the Walmer Load Centre (Walmer Town Hall and Club Avenue), an 11kV circuit breaker has tripped, resulting in a power outage affecting the following area:

AFFECTED AREA:
* Walmer Main Road and surrounding areas

Technical teams have been notified and are currently investigating the fault. Further information will be shared as it becomes available.

We understand the inconvenience and frustration this outage may cause and sincerely thank affected residents and stakeholders for their patience and understanding during this time.

We apologise for the inconvenience caused.

Contact details:
* 041 58* 5 1555 (NMBM Emergency Response Number)
* 079 490 0480 (NMBM Safety and Security WhatsApp number)
* 10111 SAPS
* 041 506 5595 (NMBM Electricity and Energy)

Your safety remains our top priority.

SCAM WARNING – NMBM BANKING DETAILS

The Nelson Mandela Bay Municipality warns the public of a scam currently in circulation where fraudsters have altered a municipal notice and ABSA banking confirmation content to look official, falsely claiming that payments can be made into an alternate bank account.

The Nelson Mandela bay Municipality’s banking details have NOT changed.

Please note:

• Any communication requesting payment into a new or alternative bank account- should be treated as fraudulent. 
• Making payments into incorrect accounts may result in a financial loss.

Always verify official banking details directly on the NMBM website: https://www.nelsonmandelabay.gov.za

If you are unsure, please contact us through our official channels only on 0800 20 50 50, press option 1

POWER OUTAGE UPDATE – MOTHERWELL MAIN SUBSTATION
Wednesday, 13 May 2026

The Nelson Mandela Bay Municipality would like to inform residents that at the Motherwell Main / MWT 50/13/81 Substation, a 22kV circuit breaker has tripped, resulting in a power outage affecting the following areas:

 AFFECTED AREAS:
* Shukushukuma
* NU 13
* Steve Tshwete
* Motherwell Reservoir
* Surrounding areas

Technical teams have been notified and are currently investigating the fault. Further information will be shared as it becomes available.

We understand the inconvenience and frustration this outage may cause and sincerely thank affected residents and stakeholders for their patience and understanding during this time.

We apologise for the inconvenience caused.

Contact details:
* 041 585 1555 (NMBM Emergency Response Number)
* 079 490 0480 (NMBM Safety and Security WhatsApp number)
* 10111 SAPS
* 041 506 5595 (NMBM Electricity and Energy)

Your safety remains our top priority.

WEATHER WARNING: LEVEL 1 FOR DAMAGING WINDS
Wednesday, 13 May 2026

Residents are advised that the South African Weather Service has issued a Level 1 warning for damaging winds affecting the following areas:

 AFFECTED AREAS:
* Kouga
* Kou-Kamma
* Ndlambe
* Nelson Mandela Bay
* Sundays River Valley

Strong south-westerly winds, with gusts of up to 88km/h, are expected as a cold front passes south of the region.
 POSSIBLE IMPACTS:
* Localised damage to formal and informal settlements
* Falling trees and flying debris
* Disruptions to transport routes and travel services
* Localised power and communication interruptions
* Damage to temporary structures

 SAFETY TIPS:
* Do not start fires under these windy conditions
* Be cautious of flying objects and falling trees
* Avoid unnecessary travel where possible
* Stay clear of power lines and report any electrical hazards immediately

Residents are urged to remain alert and take the necessary precautions to ensure their safety.

Contact details:
* 041 585 1555 (NMBM Emergency Response Number)
* 079 490 0480 (NMBM Safety and Security WhatsApp number)
* 10111 SAPS
* 041 506 5595 (NMBM Electricity and Energy)

Your safety remains our top priority.