 |
 |
 |
|
|
Get involved | Ons Winkel Liefdadigheidswinkel / Charity Sop |
 |
 |
|
| View the projects | Contact Aurora Special Care Center Get involved |
SWITCHBOARD
- 041 506 1911
CITY MANAGER
- 041 506 3208
- Email the City Manager
EXECUTIVE MAYOR
- 041 506 3267/8
- Email the Mayor
ACCESS TO INFORMATION
- Download manual and application form
- View the process
NEWSLETTER SUBSCRIPTION
- News, Vacancies, Tenders & Notices
WEBSITE FEEDBACK
- Email the Webmaster
- Give your feedback
ANTI-FRAUD & CORRUPTION HOTLINE:
Local - Municipal
- 041 506 5522
- Email Local Hotline
ANTI-FRAUD & CORRUPTION HOTLINE:
National
- 0800 701 701
- Email National Hotline
POWER OUTAGE UPDATE – DRIFTSANDS / LOVEMORE PARK
Wednesday, 15 July 2026
The Nelson Mandela Bay Municipality’s Electricity and Energy Directorate wishes to provide residents with an update regarding the power outage affecting parts of the metro.
Following the trip on the Driftsands 11kV circuit breaker at the Arlington Substation, electricity supply has been restored to the majority of affected customers.
Supply remains interrupted to a section of the Driftsands Schoenmakerskop (DSK) 6.6kV overhead line due to conductors that have fallen to the ground between DSK50 and DSK51, as well as cable vandalism between DSK51 and DSK52.
AREAS STILL AFFECTED:
* Sections of Driftsands Schoenmakerskop (DSK)
Municipal technical teams are on site attending to the faults.
Further updates will be communicated as more information becomes available.
The Municipality apologises for the inconvenience caused and thanks residents for their patience and understanding while repairs continue.
Contact Details:
* 041 585 1555 – NMBM Emergency Response Number
* 079 490 0480 – NMBM Safety and Security WhatsApp Number
* 10111 – SAPS Emergency Number
* 041 506 5595 – Electricity and Energy Directorate
Your safety remains our top priority.
PUBLIC NOTICE: MATOMELA LOAD REDUCTION SCHEDULE
Monday, 13 July 2026
The Nelson Mandela Bay Municipality’s Electricity and Energy Directorate advises residents supplied by the Matomela Substation that load reduction may be implemented on Monday, 13 July 2026, due to overloading of the 31.5MVA transformer during the evening peak period. The second transformer is currently out of service while refurbishment work is being finalised, resulting in limited network capacity.
17:00 – 19:00 | Group 4
AREAS / STREETS AFFECTED:
Nduma 1, Maqoma, Hostel, Saba, Tonjeni, Booi, Matodlana, Konza, Bertram, Tavu, Loyiso School, Mle Street, Mnotoza, Ngqondela and surrounding areas.
19:00 – 21:00 | Group 5
AREAS / STREETS AFFECTED:
Wolfson Stadium, Maguga Street 1, Tsotsobe Street, Qaqawuli Area, Kale Street, Tshangana Street, Stofile Street, Ngqondela, Maqubela Street, Ngwendu, Bazi, Day Hospital, Place of Safety, Mandela Village, Seyisi Street, Mahambehlala, KwaZakhele, Silvertown, Boxongo Street, Ndongeni Street, Mandleni Street, Mvubu, KwaZakhele 2, Makwela, Nobatana, Zokwana, Nomjila, Marwana and surrounding areas.
Residents are encouraged to switch off high-consumption appliances, including geysers, stoves and heaters, during the outage period and to switch them back on gradually once electricity supply has been restored. This will help reduce the risk of overloading the network and support the stable restoration of electricity supply.
Please Note:
Load reduction will only be implemented if required due to high electricity demand. If demand remains within the available network capacity, customers will not be affected according to the schedule.
The Municipality apologises for the inconvenience caused and thanks residents for their patience and cooperation.
WATER SUPPLY UPDATE
The Nelson Mandela Bay Municipality advises residents that repairs to the affected pipeline have been completed. However, the recovery of water supply has been slower than anticipated due to temporary supply constraints from the Nooitgedagt Water Treatment Works.
As a result, several areas supplied through the Bethelsdorp, Bloemendal and Chatty reservoir systems experienced water outages. These include:
* Hillside
* Bloemendal
* Arcadia
* South Soliway
* Booysens Park
* Chatty (all areas)
* Reservoir Hills
* Joe Slovo West
* KwaDwesi
* Bethelsdorp and surrounding areas
Water has already been restored to the Bloemendal Reservoir, and the system is currently recovering. Final operational adjustments are underway before supply is restored to the Bethelsdorp Reservoir. Most affected areas are expected to receive water progressively throughout the day, although higher-lying areas may experience a longer recovery period.
Residents supplied through the Emerald Hill Reservoir, including Wells Estate/Warmer Heights and surrounding areas, may also have experienced reduced water pressure or intermittent supply while water was redirected to support the recovery of the northern supply system. These areas are expected to recover over the next 24 to 48 hours.
Although the repair work has been completed, the saturated ground conditions require operators to reintroduce the repaired pipeline cautiously to ensure the integrity of the infrastructure. The larger of the two pipelines has now been brought back into operation, which will significantly assist with system recovery.
The Municipality will provide a further update following the next operational assessment scheduled for midday.
The NMBM thanks residents for their patience and understanding while the water distribution system continues to recover.
POWER OUTAGE NOTICE – WALMER AREA
Friday, 10 July 2026
The Nelson Mandela Bay Municipality’s Electricity and Energy Directorate wishes to inform residents of a power outage affecting sections of Walmer and surrounding areas.
The outage is due to the Local Mini and Old Age Home 6.6kV circuit breakers tripping at the Walmer Load Centre Substation.
AFFECTED AREAS:
* Section of Walmer Downs
* Section of Overbaakens
* Section of Mangold Park
* Section of Newcombe
* Schoenies Pumps
* Mangold Pumps
* Other surrounding areas
Technical teams are on site and are busy with investigations to determine the cause of the outage.
Further updates will be provided as more information becomes available.
Contact Details:
* 041 585 1555 – NMBM Emergency Response Number
* 079 490 0480 – NMBM Safety and Security WhatsApp Number
* 10111 – SAPS Emergency Number
* 041 506 5595 – Electricity and Energy Directorate
Your safety remains our top priority.
WATER SUPPLY DISRUPTION - EMERALD HILL
10 July 2026
Residents are advised that a power outage at the Schoenmakerskop Water Treatment Works (Schoenies) this morning has disrupted water supply to the Emerald Hill Reservoir Zone.
The affected areas include:
POWER OUTAGE NOTICE-CHATTY SUBSTATION
Friday, 03 July 2026
The Nelson Mandela Bay Municipality wishes to inform residents that the Rowallan Park 132kV circuit breaker tripped at the Chatty Substation, resulting in a power outage affecting the following 132kV substations:
* Rowallan Park
* Summerstrand
* Lorraine
* Chelsea
* Arlington
Affected areas:
Summerstrand 132kV Substation
* EP Command
* Forest Hill
* Humewood
* Southdene
* Summerstrand (up to Marine Hotel)
* Sections of South End
* Summer Dunes
* SAWTRI
* Happy Valley
* Courtyard Hotel and surrounding areas
* Marine Towers
* Strand View
* Cape Recife Waterworks
* UPE
* Technikon Village
* Boardwalk Casino
* Kurumanskloof and surrounding areas
Arlington 132kV Substation
* Arlington Drift Sands (ADS)
* Driftsands Lovemore Park (DLP)
* Miramar
* Pari Park
* Providentia
* Schoenmakerskop (DSK)
* Schoenmakerskop Village
* Walmer (9th Avenue area)
* Walmer Dunes
* Section of Walmer Heights
* Walmer Industrial
* Walmer Location
* Willow Area (DSK)
Rowallan Park 132kV Substation
* Ben Kamma
* Beverley Grove
* Bramhope
* Bridgemeade
* Brymore
* Francis Evatt Park
* Glenroy
* Hunters Retreat
* Kabega Park
* Kunene Park
* Morningside (Opal Road towards Hunters Side)
* Rowallan Park
* Sherwood
* Van der Stel
* Vergelegen
* Walker Drive
* Willow Glen
Lorraine 132kV Substation
* Section of Overbaakens
* Arlington
* Lorraine (Section)
* Walmer Heights (Section)
* Kings Court Area
* Springfield (Section)
* Deer Park
* Bushby Park
* Seaview
* Fairview
* Kragga Kamma
* Theescombe
* Section of Mangold Park
* Section of Mount Pleasant (Upper)
* Lovemore Heights
* Providentia
* Broadwood
* Woodlands
* Weybridge Park
Municipal technical teams are investigating the cause of the outage.
The Nelson Mandela Bay Municipality apologises for the inconvenience caused and thanks residents for their patience and understanding. Further updates will be provided as more information becomes available.
POWER OUTAGE NOTICE – BLOEMENDAL SUBSTATION
Friday, 3 July 2026
The Nelson Mandela Bay Municipality’s Electricity and Energy Directorate advises residents of a power outage affecting parts of Bethelsdorp and surrounding areas.
The outage occurred following the tripping of the Local and Kronenberg A 11kV circuit breakers at the Bloemendal Substation.
AFFECTED AREAS:
* Extension 21
* Extension 28
* Extension 29
* Extension 31
* Rockridge
* Bethelsdorp Police Station
* Surrounding areas
Municipal technical teams have been dispatched and are currently investigating the cause of the outage. Every effort is being made to identify the fault and restore electricity supply as quickly and safely as possible.
Further updates will be communicated as soon as more information becomes available.
The Municipality apologises for the inconvenience caused and thanks residents for their patience and understanding.
Contact Details:
* 041 585 1555 – NMBM Emergency Response Number
* 079 490 0480 – NMBM Safety and Security WhatsApp Number
* 10111 – SAPS Emergency Number
* 041 506 5595 – Electricity and Energy Directorate
Your safety remains our top priority.
ELECTRICITY SUPPLY UPDATE – NEW BRIGHTON, KWAZAKHELE, ZWIDE AND SURROUNDING AREAS
Thursday, 2 July 2026
The Nelson Mandela Bay Municipality’s Electricity and Energy Directorate would like to provide residents with an update on the ongoing electricity supply challenges affecting New Brighton, KwaZakhele, Zwide and surrounding areas.
Municipal technical teams have been working on the 31MVA transformer at the Matomela Substation with the aim of ending the current load reduction and restoring the network to normal operating conditions.
However, during the energisation process and while transferring customers onto the transformer, technical teams identified abnormal activity on the 31MVA transformer. If left unattended, this could result in a major fault or failure of the transformer. As a precautionary measure, the transformer has not been placed into service while further technical assessments are undertaken.
In the interim, the 20MVA transformer will continue supplying the affected areas. To reduce pressure on the network and maintain a stable electricity supply, the Municipality appeals to residents to use electricity sparingly, particularly during peak periods. Where possible, residents are requested to switch off high-consumption appliances such as electric heaters and geysers until further notice.
AFFECTED AREAS:
* New Brighton
* KwaZakhele
* Zwide
* Surrounding areas
The Municipality sincerely apologises for the continued inconvenience and appreciates the patience, understanding and cooperation shown by residents, businesses and essential service providers. Our technical teams remain on site and are working diligently to resolve the matter safely and as quickly as possible.
Further updates will be communicated as soon as additional information becomes available.
Contact Details:
* 041 585 1555 – NMBM Emergency Response Number
* 079 490 0480 – NMBM Safety and Security WhatsApp Number
* 10111 – SAPS Emergency Number
* 041 506 5595 – Electricity and Energy Directorate
The Nelson Mandela Bay Municipality remains committed to providing a safe, reliable and sustainable electricity supply to all residents.
Your safety remains our top priority.
POWER OUTAGE NOTICE – HOSPITAL SUBSTATION (KARIEGA)
Thursday, 2 July 2026
The Nelson Mandela Bay Municipality’s Electricity and Energy Directorate advises residents that the Dodd Street 11kV circuit breaker at the Hospital Substation in Kariega has tripped.
Municipal technical teams have been notified and fault-finding investigations will commence at the earliest opportunity to determine the cause of the outage and restore electricity supply.
AFFECTED AREAS:
* Levyvale
* Vanes Estate
* Surrounding areas
Municipal teams are attending to the fault and will work to restore electricity supply as quickly and safely as possible.
Further updates will be communicated as more information becomes available.
The Municipality apologises for the inconvenience and thanks residents for their patience and understanding.
Contact Details:
* 041 585 1555 – NMBM Emergency Response Number
* 079 490 0480 – NMBM Safety and Security WhatsApp Number
* 10111 – SAPS Emergency Number
* 041 506 5595 – Electricity and Energy Directorate
Your safety remains our top priority.
POWER OUTAGE UPDATE – UITENHAGE AREA
Thursday, 02 July 2026
The Nelson Mandela Bay Municipality’s Electricity and Energy Directorate would like to inform residents that a suspected cable fault has been identified between Tollgate 1 Substation and Dr. Braun Substation. The fault is awaiting confirmation by the Test Section, while the 11kV circuit breaker is also being tested by the High Voltage Substations team.
Due to network loading constraints, it is currently not possible to backfeed affected customers from alternative supply sources.
Affected substations and supply areas include:
.png "Recycling Drop-Off Points")
