Campaigns

NMBM SAFETY & SECURITY WHATSAPP LINE FAQS

What is the Safety and Security

WhatsApp Line?

It is a reporting platform that allows residents to send complaints, tip offs, and service delivery issues directly to the Metro Police Control Room.

What can I report on this line?

Crime related tip offs

??Traffic incidents

??Bylaw violations

Infrastructure vandalism

Disaster risks

* Service delivery complaints linked to safety

Is this for emergencies?

No. For emergencies, call 10111 or relevant emergency services. This platform complements existing systems.

What information must I provide?

* ??What is happening

* ??Where it is happening

* ??When it occurred

* ??Who is involved if known?Any supporting photos, videos or voice notes

Can I send pictures and location?

Yes. The platform allows:

* ??Photos

* ??Videos

* ??Voice notes

* ??Location pins

Will my identity be protected?

Yes. Confidentiality is guaranteed at all times.

How quickly will I get a response?

Within 24 hours, and resolution within maximum of 5 working days depending on the case.

Who responds to the messages?

Dedicated operators from all five Safety and Security sub directorates working in the control room.

Does this replace other municipal hotlines?

No. It works alongside existing reporting platforms.

What happens after I report?

* ??Your complaint is logged

* ??It is dispatched to the relevant unit

* ??It is tracked and monitored until resolution

Recognised on the world stage.

Nelson Mandela Bay continues to shine as a premier global sporting destination, with IRONMAN earning the prestigious ranking of #4 Best Run Course in the world and #2 across the EMEA region. This achievement is a testament to the Metro’s world-class infrastructure, scenic routes, and the unmatched support of local communities that bring every race to life.

From breathtaking coastal views to expertly managed race logistics, Nelson Mandela Bay consistently delivers an exceptional athlete and spectator experience. Hosting internationally acclaimed events like IRONMAN not only elevates the city’s global reputation but also drives tourism, stimulates the local economy, and creates lasting opportunities for businesses and communities alike.

This is more than a race, it’s proof that Nelson Mandela Bay is ready, capable, and thriving as a destination of choice for major sporting events.

In times of scrutiny, leadership must lean into accountability, not retreat from it.

Nelson Mandela Bay Municipality has appeared before Parliament in full respect of its constitutional obligations and the critical role of oversight institutions. This is not a moment of crisis, it is a moment of accountability in action.

We remain committed to transparency, to answering difficult questions with honesty, and to correcting where improvement is required. Our focus is clear, strengthening governance, restoring public trust, and ensuring that service delivery to our residents is never compromised.

We ask residents to allow due processes to unfold and to engage with verified information as we continue to work, openly and responsibly, in the interest of Nelson Mandela Bay.

NMB residents, you know the date, now it’s time to act.

20–21 June 2026

Voter Registration Weekend

Register or update your details for the 2026/27 Local Government Elections.

Make sure you’re registered where you live and ready to have your say.

Help shape service delivery in your area

Have a direct say in local leadership

Be part of decisions that impact your community’s future

Your vote. Your voice. Your future.

Residents, Keep Your Details Up to Date, Your Vote Depends on It!

Nelson Mandela Bay residents, make sure you’re election-ready for the ongoing by-elections and fully prepared for the 2026 Local Government Elections.

Update your address online in just a few clicks: www.elections.org.za/pw

Stay ready

Stay registered

Stay updated

Every drop counts Use water wisely and help secure Nelson Mandela Bay’s water future.

Reuse grey water from baths, showers, and laundry to water your garden (where safe to do so). Every drop saved helps

Collect grey water in a bucket while bathing or washing and use it to flush toilets or water trees.
Use environmentally friendly soaps to make grey water safer for reuse around your home.
Avoid storing grey water for long periods. Use it immediately to prevent health risks.
Grey water reuse helps reduce demand on potable water. Let’s all do our part to save water.

Small actions make a big difference. Let’s conserve water and secure a sustainable future for Nelson Mandela Bay.

Did you know?

It is against the law to burn, bury, or dump waste illegally.

Waste must only be disposed of at permitted landfill or drop-off sites.

Fines apply every time an offender is caught under NMBM Waste By-Laws.

Protect our environment dispose responsibly.

The Nelson Mandela Bay Municipality is proud to host the 4th International Conference on Business Models in Agriculture (IBMA) 2026, taking place at the Boardwalk Hotel & Convention Centre from 8–11 March 2026.

This prestigious global platform, supported by the South African Government, the Africa Organisation of Technology in Agriculture (AOTA), and key regional partners, will convene leading thinkers, innovators, and industry experts to shape the future of agribusiness.

What to expect at IBMA 2026:

Over 1,000 delegates from around the world
100+ cutting-edge exhibitors showcasing innovation and technology

The conference will spotlight sustainable and inclusive business models that bridge African innovation with global markets, driving rural development, economic growth, and long-term impact.

Apply for Debt Relief Now!

Find out if you qualify and take control of your municipal debt today.

Who Can Qualify?

•Nelson Mandela Bay residents

•Businesses and all other entities, including:

•NPOs

•Body Corporates

Who Does Not Qualify?

•Government Departments

•Municipal employees (including councillors) of Nelson Mandela Bay

How & Where to Apply:

Send your completed application to:

accountrelief@mandelametro.gov.za

Or visit your nearest Customer Care Centre for an application form.

Documents Required:

For Domestic Accounts:

•Copy of ID of account holder

•3-month bank statement

For Business Entities & Others:

•Copy of ID of authorised person(s)

•3-month business bank statement

•Letter of authority from the authorised representative

For more information or assistance, contact us on 0800 20 50 50 (press option 5).

Don’t miss this opportunity to catch up on your municipal account and avoid disconnection. Let’s work together to build a financially sustainable Metro.

Ingaba uyasokola ukuhlawula iakhawunti yakho kamasipala? Silapha ukukunceda!

UMasipala iNelson Mandela Bay unika abahlali kunye namashishini ithuba lokubuyela kwindlela ngeNkqubo yokuNciphisa amaTyala, isisombululo esisebenzayo sokunceda ukuhlawula amatyala kamasipala angekagqitywa.

Sizibophelele ekuqinisekiseni ukuba bonke abanini bepropati ababhalisiweyo banokufikelela ngokuzikhethela kwiindlela ezifikelelekayo zokulawula nokuhlawula iiakhawunti zabo.

Ngoncedo, qhagamshelana nathi ku-0800 20 50 50 (Ukhethe u-5)

Okanye i-imeyile accountrelief@mandelametro.gov.za

Thatha inyathelo lokubuyiselwa kwemali ngokuthi ufake isicelo sokuxolelwa kwamatyala ngoku!