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Official website of Nelson Mandela Bay Municipality © 2019
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Participate in the customer survey - See more...
Please click on the relevant route in the table below to view the timetables and bus stops.
TIMETABLES
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SWITCHBOARD
- 041 506 1911
CITY MANAGER
- 041 506 3208
- Email the City Manager
EXECUTIVE MAYOR
- 041 506 3267/8
- Email the Mayor
ACCESS TO INFORMATION
- Download application form
- View the process
NEWSLETTER SUBSCRIPTION
- News, Vacancies, Tenders & Notices
WEBSITE FEEDBACK
- Email the Webmaster
ANTI-FRAUD & CORRUPTION HOTLINE:
Local - Municipal
- 041 506 5522
- Email Local Hotline
ANTI-FRAUD & CORRUPTION HOTLINE:
National
- 0800 701 701
- Email National Hotline
WATER SUPPLY UPDATE.
Water disruption are still being experienced in parts of the city. There is a slight improvement an the Emerald Hill zone after operational adjustments were made overnight. Emerald Hill reservoir has increased to 27% and this indicates that all residents in this zone have water supply.
Water supply disruptions are being experienced in the following zones. Lovemore Heights zone and upper tank with the reservoir level at less than 1%. No recovery has occurred in the Chelsea reservoir zone that is currently at 5%. Residents in this zone don’t have water supply at the moment even though operational adjustments have been made in an effort to improvement the reservoir levels in this zone.
We are pumping 87 megalitres at Stanford Road pump station. Churchill Water Treatment Works did not experience load-shedding yesterday and was operating continuously. This is why there is an improvement in the Emerald Hill reservoir zone.
Heatherbank reservoir is at 27% however, and we need this reservoir to be above 40% for the pumps to get water into Lovemore Heights. Chatty and Reservoir Hills are both stable sitting at 64% and 79% respectively. KwaNobuhle reservoirs are stable with Reservoir 4 at 47% and Reservoir 3 at 33%.
Water trucks have been deployed to the locations below:
Engen Garage, Mount Pleasant.
Spar, Hunters Retreat.
Spar, Sherwood.
KFC, Kabega Park.
PnP, Linton Grange.
Roaming in Deer Park.
Roaming in Schauderville.
We apologize for the inconvenience caused
The power outage that affected Newton Park surrounds has resulted in the following:
1. The following substations were fed from 5th Avenue sub, Newton Park (Group 12) – however, due to a Transformer fault, they will now be fed from Kragga Kamma substation (Group 17):
Kentucky; Willet; Westway; 7th Ave, 7th Ave Mini, Landbank sub; Yasmin; 4th Ave Mini No.2; 34-4th Ave, Worraker Mini, 6th Ave Mini, 1 and 2 Worraker Street
2. The following substations were fed from 5th Avenue sub, Newton Park (Group 12) – however, due to a Transformer fault, they will now be fed from Lorraine substation (Group 16):
Handsworth; 4th Ave sub; 6th Ave sub; 72-4th Ave; Servistar; 5th Ave Exchange
3. The following substations were fed from 5th Avenue sub, Newton Park (Group 12) – however, due to a Transformer fault, they will now be fed from Diaz Road substation (Group 9):
Pick-n-Pay (Newton Park)
Customers are encouraged to follow their newly assigned groups on the loadshedding schedule.
No timeframe available for when the equipment will be repaired / replaced and the network returned to normal.
WATER SUPPLY UPDATE.
The distribution system remains vulnerable but is stable at the moment. The status for strategic bulk and distribution reservoirs is as follows:
Chelsea reservoir - 18 %
Emerald Hill reservoir - 88%
Grassridge reservoir- 47%
KwaNobuhle Reservoir 4 - 36%
KwaNobuhle Reservoirs 3 - 37%
Chatty reservoir - 39%
Nooitgedagt Treatment Works is producing an average of 180 megalitres and the pumping output to Chelsea reservoir is around 82 megalitres.
All residents should have water supply in the Metro with the exception of isolated incidents.
20 January 2023
Fitchets Corner Transformer switched off for emergency work to be done affecting
*FBH – Fitchets Corner / Blue Horizon Bay
*FCR – Fitchets Corner / Rocklands
*FCW – Fitchets Corner / Witteklip
*FGR – Fitchets Corner / Geduldsrivier
*SAL – St Albans
*TFM – Tembani / Farmers Market
*TBS – Tembani / Boxes and Shooks
*VMW – Van Stadens Mouth
*SLL – Lime Bank
Supply to be restored soonest, no timeframe available.
Urgent reduction in water consumption needed in NMBM as reservoirs struggle to meet high demand.
The Nelson Mandela Bay Municipality is urging all water users within the City to reduce water consumption immediately as water disruptions have started to affect several suburbs, as a result of the ongoing drought crisis.
This comes as the City’s dams continue to decline at an alarming rate with a total of 14.90% recorded from the major storage dams supplying the City on Monday, 9 January 2023.
As a result of the severe drought, NMBM cannot meet the water demand of 286 Megalitres a day resulting in water shortages.
The City’s approved abstraction volume by the Department of Water is only 230 Megalitres per day.
NMBM Executive Mayor, Cllr Retief Odendaal said as recorded on Friday, 6 January 2023, the low dam levels have caused a strain to the system leading to Nooitgedagt Water Treatment Works (WTW) supply deficit.
“This has had knock on effects such as reservoir levels at Grassridge and Olifantskop reservoir, causing reduced flow to parts of the City specifically the east west transfer system. To mitigate the failure at Nooitgedagt WTW, increased supply was produced from Lorrie WTW. Efforts have been made by our teams to avoid any water disruption but Fairbridge Heights, Rosedale and Scheepershoogte reservoir have been affected,” Mayor Odendaal said.
Fairbrigde Heights reservoir is at 0 % and as such the reservoir zone is currently experiencing water disruption. The affected areas include Fairbridge Heights, Janssendal, Levyvale, Scheepershoogte, Strelizia Park, Valleisig, Van Riebeeck Hoogte, Vanes Estate and Winterhoek Park in Kariega.
“Rosedale reservoir is currently low and high lying areas in the reservoir zone are experiencing water disruption. Scheepershoogte reservoir is at 11 %, the reservoir zone will be experiencing low water pressure, affected areas include Despatch. Mitigation measures have and will continue to be implemented to ensure that supply to all areas is restored as quickly as possible. Residents need to reduce their water usage and use water sparingly for basic use only,” he added.
The current dam levels are as follows:
Kouga Dam Churchill Dam Impofu Dam Loerie Dam Groendal Dam TOTAL
15.92 % 31.31 % 7.19% 46.99 %
15.91 %
14.90%.
The City has noted with concern that on Friday, the Impofu Dam recorded a low 7.27%, the lowest it has ever been since the dam was constructed in 1983.
“The pumps on the barge nearby the intake tower will soon reach the riverbed and will need to be moved. The new barge 6km downstream near to the dam wall requires electrical connections before it can be brought online. This will allow the NMBM to draw the last remaining dead storage from this dam. The drought situation is real and we need everyone to take it seriously and reduce their water consumption,” Mayor Odendaal said.
EMERGENCY electricity shutdown at the Swartkops
substation for urgent work to be carried out.
Reason: 66kV Busbar swop and Isolator maintenance/repairs
When: Saturday, 7 January 2023 OR Sunday, 8 January 2023
Time:08H00 - 17H00
Substations affected: Matomela, Kwaford, Struandale
Areas affected:
All supply to be treated as live for the duration of the shutdown.
Please contact Mr Des Swiegelaar on 041 392 4141 for any queries regarding the shutdown.
NMBM LIBRARY SERVICE CHRISTMAS CLOSURE
21 DECEMBER 2022 – 6 JANUARY 2023
All Nelson Mandela Bay Municipality Libraries will be closed from the 21 December 2022 up to and including the 6 January 2023. During this period only the e-library service (Overdrive/Libby) will be available through the municipality website (e-services) or at
https://nmbm.overdrive.com.
Library patrons can access Overdrive/Libby to download e-books and audiobooks. Patrons can logon using their full library card number starting with C and ending with D.
NB: In instances where library patrons have challenges with logging onto the platform, they can send a whatsapp message to 0713040394.
NMBM Libraries will re-open to the public on 9 January 2023.
WATER SUPPLY DISRUPTION UPDATE.
Water supply disruptions are still being experienced in most of the Western suburbs due to the pump station failure at Nooitgedagt Water Treatment Works.
This failure is affecting water supply into the Chelsea Reservoir and this is the central water supply reservoir. Plant maintenance teams are currently on-site and are working to resolve the problem.
Areas affected by thus incinclude:
1. Hunters Retreat
2. Malabar
3. Kabega Park
4. Parsons Vlei
5. Westering
6. Theescombe
7. Charlo
8. Fairview
9. Lorraine
In an effort to ensure that residents have access to water supply, water trucks have been deployed to the locations below:
1. Roaming in Malabar.
2. Hunters Retreat Spar.
3. Spar, Sherwood.
4. Rowan Street, Rowallan Park.
5. PnP, Linton Grange.
6. Roaming in Barcelona.
Kindly note that water trucks may leave to refill however, they will return to the above mentioned locations.
We apologize for the inconvenience cause and thank residents for their continued patience.